User Roles Admin✗ Staff contributor✗ External Contributor✗ Pulse user

As an Admin user in Silverfin, you may encounter situations where you need to update a user’s email address. However, it's important to note that regular Admin users cannot modify email addresses directly. This capability is reserved for our Support team.


To request a change, follow these steps:

  1. Contact Support: Reach out to our support team
  2. Provide Details: Share the  user name, current and new email addresses for the user.
  3. Confirmation: You’ll receive confirmation once the update is complete.
Email addresses must be unique—it's not possible to have two users with the same email address within one firm.