support

Annual Accounts 3

• How do I use the Investment Summary and Investments Register Account Template
• How do I use the Unicorporated (Sole Traders/Partnerships) Production Package?
• How do we round by individual account in Silverfin?

Corporate Tax 0

BE Tax Complaince 0

Templates 39

• How do I use the Statutory Information, Share Capital reconciliation & Dividend Reconciliations?
• How do I upload an Assets Register?
• What is the workflow review?
• How do I use the VAT and Payroll templates?
• How do I use the stock account template?

See all 39 articles

Integrations 0

Reports 9

• How do I create a forecast?
• How do I create a graph?
• How do I use formulas in reports?
• How do I create period sets in reports?
• How do I lock or unlock a report?

See all 9 articles

Partners 0

Silverfin Platform 10

• How do I set up Workflows and Workflow Working Screens?
• How do I use Silverfin Accounts Production?
• How do I determine which accounts (or groups of accounts) need reconciliation?
• How do I edit account ranges?
• How do I configure my templates?

See all 10 articles

Synchronisations 0

FAQ's 11

• How can I access "My Tickets"?
• How do I unlock my account?
• How do I reset my password?
• What should I do if my export is too large?
• How can I log in to Silverfin platform?

See all 11 articles

User management 21

• How to know whether to choose a Pulse user or an external contributor?
• How to determine which files a user can access?
• How to adjust a User's Access?
• How do I add a Pulse user?
• How do I customise a Pulse template?

See all 21 articles

Communication 5

• How can I manage visibility of Notes and To-Do's?
• How to remove communication from a user who no longer works at our office?
• How to use To-Do's in communication?
• How to set up and use communication tags?
• How can I communicate in Silverfin?

Workflows and Templates: General level 7

• How to view and manage Documents within a template?
• How are account numbers displayed in Working Papers workflow?
• What is a workflow status and how do you manage it at the firm level?
• How do I adjust custom workflow working screen?
• Why should you start with mapping?

See all 7 articles

Client file management 31

• How to create consolidation file within a file?
• How do I create, manage and complete client meetings with Talking Points
• How do I adjust financial years?
• How can I share a workflow with a Pulse user?
• How to restore archived files in Silverfin?

See all 31 articles

Data management 23

• How to use the Account Assigning screen in consolidation files?
• What to do if you uploaded an incorrect trial balance?
• How do I enable retained earnings for Belgian client files? (UK, LUX, NL market)
• How to create a custom mapping list?
• How to set up and use tags in adjustments?

See all 23 articles

Silverfin Reporting and exports 13

• How to personalise cover and title page to your exports?
• How is the order in an export arranged?
• How to customise export in Silverfin?
• How to reduce margins in exported attachments?
• How to handle unsupported fonts in export?

See all 13 articles

Trainings and workshops 1

• How do I subscribe for Silverfin workshops?

Miscellaneous 4

• How do I use the Marketplace?
• How do I use the Billing Portal? (Belgium and Luxembourg)
• Most common liquid errors in templates
• How do I use features at the office level in Silverfin?

Integrations and API 9

• Getting Started with the Silverfin API
• How do I integrate Partena Professional with Silverfin?
• How do I integrate Liantis with Silverfin?
• How do I integrate Securex with Silverfin?
• Integrating Acerta with Silverfin: A step-by-step guide

See all 9 articles

Synchronisations 81

• How to perform a server migration?
• How can I synchronise with Popsy?
• Does Silverfin support Sage50 v.30?
• How can I set up synchronisation with AFAS (Profit)?
• How can I set up a synchronisation with my cloud software?

See all 81 articles

Training and onboarding 0

BE Silverfin: Account Templates and Reconciliations 14

• How can I hide the detailed accounts in the Turnover comparison export? (BE market)
• How to process "Capital gains" in Silverfin? (BE market)
• How to Use the "Property Tax" Account Template in Silverfin? (BE market))
• How to Use the "Accruals and Deferrals" Account Template? (BE market)
• How to use the template "Justification remuneration employees"

See all 14 articles

BE Silverfin: Corporate Tax 12

• How do I fill in the 270 MLN form in Corporate Tax module? (BE market)
• How to start with the Corporation Tax Configuration? (BE market)
• Comparing very long strings liquid error in the 'Visualisation Tax Return' Template (BE market)
• Taxonomy Update for Corporate Tax TY 2025 (BE Market)
• Overview of the Corporate Tax module (BE market)

See all 12 articles

BE Silverfin: Annual accounts 5

• Why is the "Other Documents" option checked by default in the PDF of the financial statements?
• BE: How to add the "Annual Accounts" Workflow?
• Automatic allocation of accounts in the Annual accounts: Exceptions to the legal ranges
• Is it possible to prepare the Annual Accounts using only the figures from the current financial year?
• How to export Annual Accounts in PDF? (BE market)

BE Silverfin: Personal income tax 1

• BE: How can I easily share the personal income tax calculation with my client via Kamigo?

UK Silverfin: Account production 7

• How do I post in Companies House?
• UK & IE consolidated accounts user guide
• How do I prepare first year of incorporation accounts?
• How do I prepare restated accounts?
• Fixed asset rounding differences on Silverfin

See all 7 articles

UK Silverfin: Corporate Tax 7

• How do I submit iXBRL Corporation Tax to HMRC?
• How do I get started with UK Corporation Tax?
• How do I utilise the Annual Investment Allowance (AIA)?
• How do I use the Group Relief functionality?
• How do I prepare the deferred tax / tax disclosures schedules

See all 7 articles

Schools 0

NL Silverfin: Werkdossier RGS/ periodieke werkzaamheden 0

NL Silverfin: Jaarrekening samenstellen Micro/klein 0

BE Silverfin: Legal documents 1

• How do I adjust the order of my agenda items in the Legal documents?

Accounton: Let's get started 1

• Accounton: Login & change password

Accounton: Navigating the Personal Tax Assistant 0

Accounton: Adding Customers to the Platform 8

• Accounton: Frequently Asked Questions About Adding Clients and Sending Out Questionnaires
• Accounton: Sending Documents Back to AdminPulse
• Accounton: Link with AdminPulse or Admin IS | Consult
• Accounton: Importing from AdminPulse or Admin IS | Consult
• Accounton: Importing customers via an excel file

See all 8 articles

Accounton: Myminfin and Tax-on-Web synchronization. 4

• Accounton: Can I use MyMinfin If I’m already connected to another provider?
• Accounton: Recovering Your CSAM username and password
• Accounton: Activating CSAM Username and Password
• Accounton: Activating Automatic MyMinfin Synchronization

Accounton: General Settings (users, reminders, emails) 2

• Accounton: Customise e-mail templates PIT Assistant
• Accounton: Use a Custom Email Address to Communicate with Clients

Accounton: Labels 0

Accounton: Inviting Customers to Complete the Questionnaire. 0

Accounton: Following Up with Customers 0

Accounton: Sending Proposal for Approval to the Customer. 0

Accounton: FAQ - Frequently Asked Questions. 0