| User Roles |  Admin/Staff contributor |  External contributor |  Pulse user |
Do you want to elevate your support experience? We have great news! With our new feature "My Tickets," managing and tracking your support requests is easier than ever. Discover how "My Tickets" can help you get faster and more efficient support.
TABLE OF CONTENTS
- Access to "My Tickets"
- What can I do with "My Tickets"?
- issues creating an account?
- More information about "My Tickets"
Access to "My Tickets"
- Visit our support page:
- Go to support.silverfin.com.
- Create an account if you haven't already.
- Use your known email address:
- Use the same email address you previously contacted us with.
- You will have direct access to your old tickets.
What can I do with "My Tickets"?
View all your support requests in one place:
- Search specific tickets by keywords or apply filters.
- Export your tickets for your own records.
Issues creating an account?
Let us know:
- If you encounter any issues creating an account, contact us. We are happy to help.
More information about "My Tickets"
We have included some screenshots to give you a visual guide and better understanding of how the feature works. Check them out below for a clear explanation.
With "My Tickets," you have all the tools you need to manage your support requests easily and efficiently.
